Software Support Engineer

2019-03-13 18:33:042019-04-01 GCS Recruitment
Job Type Permanent
Location Walton-On-Thames, Surrey
Area Surrey, South East Walton-On-Thames, Surrey
Skill IT Support & Infrastructure - VMware
Salary £35000 - £50000 per annum
Start Date ASAP
Job Ref SSLW19_1552501983
Job Views 27

I'm currently working with a Software house who build and deliver digital products at a high speed and quality to find a Technical Software Support Engineer.

They're located in Walton upon Thames and the requirement has opened up due to continued growth.

As a Technical Software Support Engineer you will be liaising with Sales and Development to assist in resolving a wide variety of customer issues

Some of your key responsibilities will include:

  • Review scope of customer issues and determine best course for resolution.
  • Develop and maintain technical expertise in all areas of product functionality and utilise it effectively to help customers.
  • Demonstrate product features and investigate customer issues remotely
  • Resolve customer issues expeditiously.
  • Stay in regular contact with key named accounts to ensure they are getting the most out of their investment.
  • Customer driven feedback to product management in order to influence process/product improvements.
  • Author technical documents on common issues and solutions in order to build the knowledge base.

Experience you need to hold to excel in this role includes:

  • Able to understand the software development lifecycle
  • Experience of Windows and Linux platforms in order to respond to customer queries
  • Have a basic understanding of C and/or C++ code

If you're interested and would like some more information please click apply now or send your most up-to-date CV and contact details to me at

Upon doing so I'll be happy to discuss the full details of the role with you and send over the job spec and company information.

GCS Computer Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Apply Later
Sign in
Similar Jobs
  • Junior Communications Officer
    South East, Surrey
    £13 - £13.50 per hour

    Junior Communications OfficerLocation: KingstonRate: £13/hrDuration: 3 MonthsStart Date: ASAP I am looking for a Junior Communications Officer for a client based just outside of Kingston.The role will involve helping to deliver messages and information to a range of audiences within the business an...
  • UI Designer/User Interface Designer/UX
    South West, Any
    £400 - £440 per day

    UI Designer/User Interface Designer/UXAn exciting opportunity has arisen for a creative UI Designer to join a namely organisation located in the South West to work on various digital projects creating deliverables through all stages. The role will be offered as an initial 6 month contract with the v...
  • Devops Engineer
    London, West

    My Hammersmith based client are looking for a Devops Engineer to help with development operations of a complex Big Data platform.Responsibilities will includeBuilding new operational features in large-scale big data processing system.Supporting development teams in building data processing pipelines...
Email Me Jobs Like This
Subscribed to similar jobs notifications
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
SessionUsed to track your user session on our website.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
AnalyticsWe employ Google Analytics as third party analytics services. This helps us analyse how users interact with our website and to identify patterns. Google Analytics IP address anonymization is also employed, which means we do not store any personal information. This stops individual user identification and re-marketing activities.

More Details