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Infrastructure Analyst / 3rd / 4th Line Support

Apply2020-07-09 14:10:112021-06-02GCS Recruitment

Infrastructure Analyst / 3rd / 4th Line Support

Date posted: July 9, 2020
£45000 - £48128 per annum
Any, London
Freelance/Contract
Job description

Infrastructure Analyst / 3rd / 4th Line Support

An exciting opportunity has arisen for two Infrastructure Support Analysts to join an organisation based in London. These roles will be offered as 18 Month Fixed Term Contract opportunities.

The role will be a combination of project and BAU work with some focus around telephony and networking.

Key Skills:

  • Proven 3rd Line Support experience
  • Ability to troubleshoot and resolve complex infrastructure issues
  • Manage simultaneously and conflicting priorities
  • Documentation and clear writing skills
  • Excellent customer service skills and a positive 'can do' attitude with the ability to embrace and drive a cultural change
  • Good knowledge in the following areas:

- Virtualisation (Vmware & HyperV) and storage management

- Network protocols including the configuration of network routers and switches, LAN/WAN, wireless access points

- Network and Systems Security

- Microsoft Active Directory and Windows 2012/2016 Servers, SQL 2012/2014/2016, Office 365 and Exchange online

- Microsoft System Centre Suite (SCCM, SCOM, SCSM)

- Web Application Management, Firewall Management and Security

- Unified communication and VoIP Technology and preferable knowledge in Telephony solutions (Mitel)

- Windows workstation operating systems, mobile phones, tablets and other end user computing devices

- Printers

If you feel you have the relevant experience then please submit an up to date CV for immediate consideration.

GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.

Reference: SCH/IS_1594300211

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