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Technical Support Engineer

Apply2020-09-16 17:09:042021-06-29GCS Recruitment

Technical Support Engineer

Date posted: September 16, 2020
£36000 - £41000 per annum
Any, London
Permanent
Job description

TECHNICAL SUPPORT ENGINEER

A highly reputable company within Housing is currently on the market for a Technical Support Engineer with Northgate experience to join them on a permanent basis, based in London.

You would be focusing on 2nd & 3rd line support for their IT operational needs, applications and coordination of upgrades in a customer environment.

SKILLS

  • Northgate Software experience (must have)
  • Knowledge of Housing Management Systems
  • 2nd / 3rd line IT Support background
  • Solid customer facing skills
  • Oracle SQL is nice to have

RESPONSIBILITIES

As a Support Engineer you would be part of the Software Support Team providing functional and technical support for Northgate.

  • Working with Senior Tech Analysts on 2nd and 3rd line support issues
  • Maintenance and configuration of housing data
  • Liaising directly with 3rd Party suppliers and building relationships
  • Working extensively with internal stakeholders to optimise the product
  • Managing small projects and drive service improvement through process mapping and analysis

What Next..

If you are a Technical Support Engineer with Northgate Software experience, please hit apply or send your CV to - jack.richardson@gcsrecruitment.com

GCS Computer Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Reference: NGTS0484_1600276142

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