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Network Manager / Cisco / Voice

Apply2020-11-03 11:02:042021-08-19GCS Recruitment

Network Manager / Cisco / Voice

Date posted: November 3, 2020
£600 - £678 per day
Any, London
Freelance/Contract
Job description

Network Manager / Cisco / Voice

An exciting opportunity has arisen for an experienced Senior Network Manager to join an established telecoms organisation for an initial 6 month contract.

This role is inside IR35 so please bear this in mind when applying.

The role will currently be remote but once restrictions are lifted you can be based out of one of the following locations; Birmingham, Manchester, Berkshire or London. There may be some travel required between the office locations but expenses can be claimed.

The selected candidate will be accountable for driving technical strategy, development and run operation across Voice, Messaging and Knowledge Technologies.

Key Skills:

  • Technical management skills and experience leading teams
  • Excellent stakeholder engagement skills and the ability to communicate with technical project teams
  • Experience managing projects within the SDLC
  • A deep understanding of Agile and DevOps
  • 5+ years experience with exposure to
    • Cisco voice systems
    • Contact Center technologies including Cisco 12 UCCE, automated outbound dialler, softphone, salesforce, LivePerson, IPSoft Amelia and Egain
    • Networks
    • SLA management
    • Risk and issue management
    • Service desk management/operations
    • Knowledge tools

If you feel you have the relevant experience then please submit an up to date CV for immediate consideration.

GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.

Reference: SCH/TNM_1604401323

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